• Rob's Import Repair Audi
    We repair ANY MAKE AND MODEL FOREIGN OR DOMESTIC, NEW OR OLD!
  • Rob's Import Repair Lexus
    We repair ANY MAKE AND MODEL FOREIGN OR DOMESTIC, NEW OR OLD!
  • slide-bmw
    We repair ANY MAKE AND MODEL FOREIGN OR DOMESTIC, NEW OR OLD!

Testimonials

4/20/2018 Roger Nuernberg ,
4/11/2018 Robina Keogh Great service. these folks know their cars and are clean. The front represents all details of the work in the back. I trust the job is done right.
4/11/2018 Infodude Where I think Rob's Import differentiates service and support from the rest of the car repair services in the area is the use of technology. Glad we found Rob's Import and didn't have to go to the dealership to pay dealership prices to maintain our Beemer. Our 2004 BMW wagon with 220K+ miles had a check engine light, blue smoke on start-up, and a few other minor items needing investigation. If you own an older BMW or Audi or Mini or other import (i.e. out-of-warranty) you know they can be expensive to maintain. And, when repairs are needed, those repair costs can be in the extreme. Called Rob's Import, talked with Bill, described each item going on with the car, and arranged to drop off the Beemer for further diagnostics. A day later a link to pictures of our car with a description of each item and a recommendation on what would need to be fixed arrived via text (and via e-mail). Called back and talked with Bill. Discussed the options for each item identified and agreed on what was needed to ensure the car could run without having to spend a fortune on "the perfect" repair for each and every fault. Was it expensive? Relatively speaking, no. The expectations with blue smoke and a check engine light were possibly $1000's. Was everything wrong with the car fixed? No and that was my choice based on the recommendations given by Rob's Import and the relative severity/risk of failure of each item identified. I know what might be a problem in the future and can keep an eye on it if it gets worse. The diagnostics report with the pictures and the recommendations allowed choices to be made based on cost and value of the repair. The BMW is old. It won't last forever, but the cost of the repairs are a fraction of the value I have for the car. It's still a great car with a lot of high-end features most econo-boxes don't have. Having a local repair shop like Rob's Import that uses technology to show me what is wrong and what to keep an eye on is valuable to me. Rob's Import worked with me to repair what was needed within a reasonable cost. Very happy with the service and quality of the repairs.
4/11/2018 Julie Hannon As always, I had fast and friendly service. I was able to get in at a moment's notice to have a leaky tire fixed.
4/4/2018 Riley Banks I’ve been taking my car to Rob’s for five years now. The last time I came in my Accord has a laundry list of work that needed to be done. I was incredibly impressed with how fast and pleasant the staff was. They were a real big help. I appreciated their patience with me and taking the time to have real conversations on the phone and at the desk. This was a pleasant reminder of why I don’t take my business anywhere else. Thanks, guys!
3/29/2018 James Brown Friendly and knowledgeable great customer service work was finished on schedule very pleased with the work they preformed on my vehicle will recommend to others thanks
3/27/2018 Bob Weiske First time customer. Thorough, fair and courteous. Even addressed a follow-up concern (that turned out to have nothing to do with the original service) at no charge.
3/23/2018 Tom W Another great job. Completed all work on time. Provides a nice diagnostic overview of your vehicle to help you see possible areas of concern - including pictures. Very nice.
3/15/2018 Mike Hochholzer As always, the team at Rob’s was accommodating, thorough, and left me feeling that what was needed got done at a fair price.
3/11/2018 Jeff Bermann I am a new customer and will certainly be back. A large repair job was finished on a VW Beetle. An AWESOME job was done, it runs like a new car. Great job, guys! Thank you.
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